International Orders
HOW
TO PLACE AN ORDER:
You may place an order online
only if your country is on the shopping cart ‘Drop Down’
list when entering your shipping information on the shopping cart.
If your country is not on the ‘Drop Down’ list your
order must be E-mailed
here.
In your E-mail, describe:
(1) what you would like
to order with Product Name and SKU Number,
(2) your exact shipping
address (which should also include province and state name),
(3) your contact E-mail
address,
(4) your contact phone number.
After we receive your order,
we will then notify you of your International shipping rate and
order total, including information on how to send your payment.
PAYMENT:
If your country is not
on the ‘Drop Down’ list in the shopping cart ‘Customer
Profile’ page:
We accept only Western Union, Bank Cashiers Check and Bank Money
Order payments.
If your country is on
the ‘Drop Down’ list in the shopping cart ‘Customer
Profile’ page:
Credit Card and PayPal payments are accepted as well as Western
Union, Bank Cashiers Check and Bank Money Order payments. We will
be in contact with you for payment processing.
After sending your Western
Union payment you must then E-mail us your Western Union Receipt
Number (MTCN #). An E-mail will be sent to you with information
on how to locate your nearest Western Union office.
If you are sending a Bank
Cashiers Check or Bank Money Order, E-mail us and let us know that
it has been sent.
SHIPPING
METHODS:
All International Orders
have a higher shipping rate charged by the shipping companies and
are shipped using United States Postal Service (USPS) Priority International
Mail. International shipments can take 14 business days (OR LONGER)
for delivery when shipped with this method.
Express
Shipping: Express mail services may also be specified and
paid for, such as:
(1)USPS Express International-
shipping time can be 7-10 business days, but is not guaranteed.
(2)UPS Worldwide Services-
a premier service which includes a typical 2-3 business days delivery
from our location.
Please note that additional
funds will be required for Express Shipping and you MUST request
it before your order is placed. If you wish to pay additional fees
for express mailing services, you must notify us by E-mail before
placing your order so we can make adjustments to your shipping rate
and arrange for your payment.
Never send your Credit Card
information in an E-mail.
Orders
are shipped only after your payment is processed and has cleared
our Bank.
INSURANCE:
We assume no delivery liability
or responsibility for International Orders when it is out of the
USA. Wholesale value insurance from the shipper is added on higher
cost orders. If you prefer retail value insurance to cover your
cost of the products, you must specifically request it. Note: A
higher insurance declaration may increase your Customs Charges.
CONFIRMATION:
When your order has
been shipped, you will receive an E-mail with your U. S. Customs
Tracking Number or an Airway Bill Number if UPS Worldwide. Once
your package is picked up by the shipping company, we have absolutely
no control over the delivery process.
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